Claims

Immediately after a Loss: Contact your insurance company or agent ASAP. A list of company direct reporting numbers and claims instructions are listed below. Numbers and information marked with an (*) are provided for faster reporting and claims handling, but other reporting instructions noted will also start the claims process.If possible, have your policy number handy and be prepared to provide contact information so your adjuster can reach you throughout the claims process. It’s important that you provide all your phone numbers. Be sure to call your adjuster with new contact information as they change.

Listen to your local TV or Radio stations for updated information concerning your insurance company’s claim instructions.



*Most preferred method to expedite your claim process is to call 888-244-6163
Phone: 888-244-6163
Report a Claim


*Most preferred method to expedite your claim process is to call 800-627-0303 x213.Claims can also be
Faxed to 972-669-8237.**In the event of a Catastrophe it is preferred that claims are
Faxed to 972-669-8237
Phone: 800-627-0303
Fax: 972-669-8237

All Risk Limited
*Most preferred method to expedite your claim process is to
Fax claim to 410-828-8179.Claims can also be emailed to Paula Brewis at pbrewis@allrisks.com
Phone: 800-366-5810
Fax: 410-828-8179

AMCO (E&S)
*Most preferred method to expedite your claim process is to
Fax claim to 225-293-0718.Claims can also be emailed to Darlene Marchand at darlene.marchand@aig.com
Phone: 877-707-5877
Fax: 225-293-0718


*Most preferred method to expedite your claim process is to call 800-245-1505, Press 1Claims can also be
Faxed to 800-244-4170.Check the Report a Claim link for up to date claim reporting information.
Phone: 800-245-1505
Fax: 800-224-4170
Report a Claim


*Most preferred method to expedite your claim process is to
Fax claim to 877-297-3272.Claims can also be emailed to claimsopening@fara.com
Phone: 800-259-8388
Fax: 877-297-3272


*Most preferred method to expedite your claim process is to call 800-973-4953.Claims can also be
Faxed to 800-966-9014 or emailed to lmbarthe@bankersinsurance.com
Phone: 800-973-4953
Fax: 800-966-9014


Burns & Wilcox Ltd. – Birmingham*Most preferred method to expedite your claim process is to
Fax claim to 205-988-3073.
Phone: 205-988-9650
Fax: 205-988-3073


Burns & Wilcox Ltd. – Chicago*Most preferred method to expedite your claim process is to email claim to Melanie Elias at mmelias@burns-wilcox.com.Claims can also be
Faxed to 248-932-9051.
Phone: 800-521-1918
Fax: 248-932-9051


Burns & Wilcox Ltd. – Louisiana*Most preferred method to expedite your claim process is to email claim to Penny Dunn at pldunn@burns-wilcox.com.Claims can also be
Faxed to 504-834-3615.
Phone: 504-838-9941
Fax: 504-834-3615
Catastrophe Phone: 866-710-5484 or 225-295-7588
Fax: 225-295-3150


*Most preferred method to expedite your claim process is to call 800-252-4670.Claims can also be
Faxed to 800-300-2538 or via the internet by clicking on the Report a Claim link.
Phone: 800-252-4670
Fax: 800-300-2538
Report a Claim


*Most preferred method to expedite your claim process is to call 800-262-2727.Claims can also be
Faxed to 800-953-7389 or via the internet by clicking on the Report a Claim link
Phone: 877-262-2727
Fax: 800-953-7389
Report a Claim


*Most preferred method to expedite your claim process is to
Fax claim to 866-274-1793.Claims can also be emailed to txclaims@colemont.comCheck the Report a Claim link for up to date claim reporting information.
Phone: 800-582-5544
Fax: 866-274-1793
Report a Claim


*Most preferred method to expedite your claim process is to
Fax claim to 205-986-6384.Claims can also be emailed to Cristy Sautter at csautter@crcins.com.If claim is written thru Southern Cross email Leigh May at lmay@crcins.com.
Phone: 800-824-4403
Phone: 205-822-5501
Claims: 800-824-1709
Fax: 205-823-1936


*Most preferred method to expedite your claim process is to
Fax to 512-452-7288
Phone: 512-467-7299
Fax: 512-452-7288


Crump E&S Group of Atlanta, Inc.*Most preferred method to expedite your claim process is to
Fax claim to 770-998-9540.
Phone 800-241-8870
Fax: 770-998-9540


Crump Insurance Services – Houston*Most preferred method to expedite your claim process is to
Fax claim to 713-829-8759.
Phone: 800-835-8366
Fax: 713-829-8759


Crump Insurance Services – Louisiana*Most preferred method to expedite your claim process is to
Fax claim to 504-833-4422.
Phone: 504-833-2002
Fax: 504-833-4422


Crump Insurance Services – Memphis*Most preferred method to expedite your claim process is to
Fax claim to 901-255-6131.
Phone: 800-262-7867
Phone: 901-255-6161
Fax: 901-255-6131


*Most preferred method to expedite your claim process is to call 318-934-1164.Claims can also be
Faxed to 318-673-8456. Claim reporting information can be found via the internet by clicking on the Report a Claim link.
Phone: 318-934-1164
Fax: 318-673-8456
Report a Claim


*Most preferred method to expedite your claim process is to call 800-588-7400.Claims can also be
Faxed to 800-259-9627 for Auto Claims and 800-582-3153 for Property Claims.Check the Report a Claim link for up to date claim reporting information.
Phone: 800-262-5238 (Auto)
Fax: 800-259-9627 (Auto)
Phone: 800-955-9927 (Property)
Fax: 800-582-3153 (Property)
Catastrophe Claims Phone: 800-588-7400
Fax: 888-262-0912
Report a Claim

Energy and Marine Underwriters
*Most preferred method to expedite your claim process is to
Fax claim to 504-464-4606.
Phone: 504-464-4545
Fax: 504-464-4606


*Most preferred method to expedite your claim process is to contact your agent.Claims can also be emailed to Nicole Silva at nsilva@epinsurnace.com or claims@epinsurance.com or
Faxed to 985-727-4178.
Phone: 888-825-2740
Phone: 985-727-4188
Fax: 985-727-4178


*Most preferred method to expedite your claims process:Non-catastrophe claims can be
Faxed to 877-297-3272 or emailed to claimopening@fara.com.Catastrophe claims can be
Faxed to 877-606-3272 or emailed to eclaim@fara.com.
Phone: 800-259-8388
Fax: 985-674-8055


*Most preferred method to expedite your claim process is to call 800-435-7764 or National Catastophe Claims at 800-344-4343.Claims can also be
Faxed to 877-217-1389 or via the internet by clicking on the Report a Claim link.
Phone: 800-435-7764
Fax: 877-217-1389
National Catastrophe Claims Phone: 800-344-4343
Report a Claim


*Most preferred method to expedite your claim process is to call 800-725-9472.Flood claims can also be
Faxed to 877-270-4329.
Phone: 800-725-9472
Fax: 877-270-4329
Flood Customer Service Phone: 800-323-8841
Phone: 800-820-3242
Fax: 800-850-3299

Fireman's Fund
*Most preferred method to expedite your claim process is to call 888-347.3428.Claims can also be
Faxed to 800-511-3720 or via the internet by clicking on the Report a Claim link.
Phone: 888-347-3428
Fax: 800-511-3720
Report a Claim


*Most preferred method to expedite your claim process is to call 800-256-2171, press 2, then press 1.Claims can also be
Faxed to 985-892-4282 or via the internet by clicking on the Report a Claim link.**In the event of a Catastrophe, please refer to the website www.firstpremium.com which will give you all the information needed regarding claims and contacts at Frist Premium.
Phone: 800-256-2171
Phone: 985-892-7428
Fax: 985-892-4282
Report a Claim


*Most preferred method to expedite your claim process is to
Fax claim to 504-831-4499.Claims can also be emailed to Stacy Lauer at slauer@forestinsurance.com.Check the Report a Claim link for up to date claim reporting information.
Phone: 504-831-8040
Fax: 504-831-4499
Report a Claim


*Most preferred method to expedite your claim process is to
Fax claim to 770-389-0433.
Phone: 770-389-1600
Fax: 770-389-0433


*Most preferred method to expedite your claim process is to call 800-628-0250.Claims can also be
Faxed to 800-399-4734 or via the internet by clicking on the Report a Claim link.
Phone: 800-628-0250
Fax: 800-399-4737
Report a Claim


*Most preferred method to expedite your claim process is to email claim to Lance Brenn at Lance_Brenn@KandKinsurance.com.Claims can also be
Faxed to 260-459-5910 or called in at 800-237-2917.
Phone: 800-237-2917
Fax: 260-459-5910


*Most preferred method to expedite your claim process is to
Fax claim to 770-594-9752.
Phone: 770-998-7411
Fax: 770-594-9752


*Most preferred method to expedite your claim process is to call 225-928-5444.Claims can also be
Faxed to 225-928-3090.
Phone: 225-928-5444
Fax: 225-928-3090

Lafayette Insurance Company

*Most preferred method to expedite your claim process is to
Fax claim to 800-580-2996.**For catastrophe claims,
Fax claim to 888-831-2278.
Phone: 800-747-1396
Phone: 504-849-0220
Fax: 800-580-2996
Catastrophe Claims Phone: 800-332-7977
Catastrophe Claims Fax: 888-831-2278


*Most preferred method to expedite your claim process is to contact your agent.**In the event of a catastrophe call 800-931-9546.Check the Report a Claim link for up to date claim reporting information.
Phone: 877-873-9972
Fax: 866-548-6879
Report a Claim


*Most preferred method to expedite your claim process is to call 888-884-5822.Have the injured employee’s information ready.
Phone: 888-884-5822
Fax: 225-389-9300


*Most preferred method to expedite your claim process is to call 800-395-0303.Have the injured employee’s information ready.For claims status call 800-267-2410.
Phone: 800-395-0303
Fax: 225-231-0951


*Most preferred method to expedite your claim process is to call 866-635-4722.Claims can also be
Faxed to 225-753-1011.
Phone: 877-527-4222
Fax: 225-753-1011


*Most preferred method to expedite your claim process is to email claims to underwriting@mercuryundr.com.Claims can also be
Faxed to 504-835-5004.
Phone: 504-834-1666
Fax: 504-835-5004


*Most preferred method to expedite your claim process is to email claim to Toni Anne Caldaio at tcaldaio@napcollc.com.Claims can also be
Faxed to 732-516-3195.
Phone: 732-603-2095
Fax: 732-516-3195


*Most preferred method to expedite your claim process is to email claim to Michelle Scurry at mscurry@psgins.com.Claims can also be
Faxed to 678-256-7901.
Phone: 678-256-7927
Fax: 678-256-7901


*Most preferred method to expedite your claim process is to call 800-925-2886.Claims can also be
Faxed to 504-219-2399 or via the internet by clicking on the Report a Claim link.
Phone: 800-925-2886
Fax: 504-219-2399
Report a Claim


*Most preferred method to expedite your claim process is to
Fax claim to 337-266-5701.Claims can also be emailed to Jon Ransonet at jonr@prosource.com.
Phone: 800-256-5530
Phone: 337-266-5630 or 337-266-5663
Fax: 337-266-5701


*Most preferred method to expedite your claim process is to call 800-451-0286.Claims can also be
Faxed to 888-224-5874
Phone: 800-451-0286
Fax: 888-224-5874
Report a Claim


*Most preferred method to expedite your claim process is to
Fax claim to 504-834-9111.Claims can also be emailed to Terri Bourgeois at tbourgeois@rodcoworldwide.com.
Phone: 504-833-5700
Fax: 504-834-9111


*Most preferred method to expedite your claim process is to contact your agent.**In the event of a catastrophe call 800-423-7675 or via the internet by clicking on the Report a Claim link.
Phone: 800-423-7675
Phone: 480-365-4000
Fax: 480-483-6752
Report a Claim


*Most preferred method to expedite your claim process is to
Fax claim to 504-738-8359.
Phone: 504-738-8352
Fax: 504-738-8359


*Most preferred method to expedite your claim process is to call 888-468-2539.**Have injured employee’s information ready.
Phone: 888-468-2539
Phone: 225-928-0820
Fax: 225-926-1226

Travelers Insurance
*Most preferred method to expedite your claim process is to call:Home & Auto – 800-252-4633Boat or Yacht – 800-772-4482Flood – 800-505-0193

Business – 800-238-6225

Phone: 800-252-4633

U.S. Risk Brokers, Inc.
U.S. Risk Brokers, Inc. – Lafayette*Most preferred method to expedite your claim process is to email claim to Tim Patrick at timp@usrisk.com.Claims can also be
Faxed to 337-235-1575.
Phone: 337-235-7745
Fax: 337-235-1575

U.S. Risk Brokers, Inc.
U.S. Risk Brokers, Inc. – Metairie*Most preferred method to expedite your claim process is to email claim to Lynn Stolf at lynns@usrisk.com.Claims can also be
Faxed to 504-219-0135.
Phone: 504-219-1054
Fax: 504-219-0135

University Specialty Underwriters, Inc.
*Most preferred method to expedite your claim process is to email claim to Denise Wilson at dwilson@usg.com.Claims can also be
Faxed to 985-674-1261.
Phone: 877-644-6817
Fax: 985-674-1261

Victor O. Schinnerer *Most preferred method to expedite your claim process is via the internet by clicking on the Report a Claim link.Claims can also be
Faxed to 301-951-5444. Attn: AE Claims/Gaby or mailed to Victor O. Schinnerer & Co., Inc.Attn: AE Claims/GabyTwo Wisconsin Circle, 12th FloorChevy Chase, MD 20815
Phone: 301-961-9822
Fax 301-951-5444
CNA Claims Hotline: 800-262-2778
Report a Claim

Zurich Insurance Services, Inc. *Most preferred method to expedite your claim process is to report it via the internet by clicking on the Report a Claim link.Claims can also be
Faxed to 877-962-2567.
Phone: 800-987-3373
Fax: 877-962-2567
Report a Claim